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Friday, September 29, 2006

LinkedIn down but checkout the message

When i went to access LinkedIn today, I realized that it was down. However, instead of the "Page not found", "Server Maintenance going on", "Sorry for the inconvenience" etc type of messages greeting me, I found a page which was telling me the same thing but in a more pleasant way:


Lesson to be learnt - you can be sorry for what you have done BUT if you want to express that to your customer without making them feel bad about you, you just need to express it in a pleasant way - the bitter taste kind of goes off. Neat marketing trick which expresses the message but still keeps your customers loyal. Now, how many businesses do that? - I know of a handful.

How about you?

-- Thyaga

11 Comments:

At 11:31 AM, Anonymous Jerome said...

I do agree with you. Today I browsed to Linkedin.com and it was down as well. But this time there was no nice "I'll be back" page, instead I had the "DNS error page", what a shame!
I made a search in Google and ended up in your blog ;) Looking at the results show that Linkedin is down often these times, which is not a sign of quality...

 
At 11:33 AM, Blogger Thyaga said...

Thanks Jerome for your comment - its heartening to know that my Blog is coming up high on the Google Search Results ;-)

-- Thyaga

 
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At 1:45 AM, Anonymous Anonymous said...

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At 2:43 PM, Anonymous Anonymous said...

i have been trying to access LinkedIn to no avail since last Friday and it's still down. I didn't get any nice msg and also only found your blog. What's up? Why don't they get their sh@t together??

 
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